SharpenCX

About

Sharpen’s AI-powered cloud contact center platform simplifies customer and agent interactions, enabling fast, efficient engagements across voice, digital, and self-service channels. Designed with agents in mind, our platform unlocks potential through real-time performance insights and AI automation, delivering personalized, secure interactions. Empower your customers to engage on their terms with AI that boosts efficiency and creates synergy across self-service and agent-assisted channels. Sharpen streamlines operations, increases agility, and eliminates dependence on technical teams with administration and scripting that uses clicks, not code, and actionable analytics insights.

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