SurveySensum

About

SurveySensum offers an AI-enabled Enterprise Feedback management platform that enables businesses to measure and track CX metrics in real-time with CES (Customer Effort Score), Net Promoter Score (NPS), and Customer Satisfaction Score (CSAT surveys). It allows your team to align with customer's needs and drive product/service adoption and proactively prevent churn. SurveySensum also offers a Conversational Analysis platform that empowers you to harness the power of real-time text and sentiment analysis and identify common themes and insights in hours and not weeks with automated feedback tagging.

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