Grupo NGN

About

Intelligent AI Omnichannel and Optichannel Call Center software. Inbound, Outbound, IVR, SMS, email, chat, social media, Gamification, Agent Performance, Speech Analytics. Increase your CX and agent performance. Intuitive to use, Simple drop and drag interface allows anyone to build powerful IVRs with intelligent scripting and business rules. Reports, predictive dialing, preview dialing, and more. NGNCloudComm, is ranked #1 in the “Has the product been a good partner in doing business?” category in the G2 Spring 2023 quarterly report. Additionally, NGNCloudComm is ranked #2 in the categories “Likelihood to Recommend”, “Quality of Support”, and “Meets Requirements”

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